Purpose of the Job

The Operations Coordinator will oversee daily operational activities, coordinate with various departments, and ensure smooth logistics operations. This role is crucial for maintaining operational efficiency and supporting the company's service delivery standards.

Job Responsibilities

• Coordinate daily operational activities across different departments
• Monitor shipment tracking and delivery schedules
• Manage inventory and warehouse operations
• Coordinate with drivers and delivery teams
• Handle operational issues and escalations
• Prepare operational reports and metrics
• Ensure compliance with safety and quality standards
• Support customer service team with operational inquiries
• Coordinate with international partners and agents
• Implement operational improvements and best practices

Job Requirements - Experience and Education

• Bachelor's degree in Logistics, Operations Management, or related field
• 3-5 years of experience in logistics or operations
• Strong organizational and coordination skills
• Experience with logistics software and tracking systems
• Excellent communication skills in Arabic and English
• Ability to work under pressure and meet deadlines
• Knowledge of customs procedures and regulations
• Strong analytical and problem-solving skills
• Leadership qualities and team collaboration skills